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Data breach

Marriott Starwood breach exposes customer passport data and more

First reported · Last reported · 14 related reports

A data breach occurred at Marriott's Starwood in 2018, and the leak of customers' passport information went undetected for four years. Marriott admitted that for five years it had wrongly claimed that encryption was in use at the time. It later agreed to pay $52 million and strengthen security to settle investigations into the breach, and in 2025 it won an order from a US appeals court voiding a related class action.

Key facts

Affected organisation
Marriott
Incident type
Data breach
Occurred / detected
Not confirmed
Scale of damage
Data including customer passport information
Cause / method
Not confirmed
Location
Other countries

If your data was exposed

  1. Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.

Timeline

  1. Marriott admitted that for five years it had wrongly claimed it used encryption at the time of the 2018 breach.
  2. Marriott agreed to pay $52 million and strengthen security to settle investigations into the data breach.
  3. Marriott won an order from a US appeals court voiding the data breach class action.

14 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.