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Ransomware

CDK Global ransomware causes widespread outages at North American car dealerships

First reported · Last reported · 37 related reports

In June 2024, CDK Global shut down its dealership management software after a cyber-attack, disrupting more than 15,000 dealerships in North America. The outage was found to have been caused by a BlackSuit ransomware attack, and some dealerships processed work by hand. While the service outage continued, the attackers demanded millions of dollars, and affected dealerships filed lawsuits.

Key facts

Affected organisation
CDK Global
Incident type
Ransomware
Occurred / detected
Not confirmed
Scale of damage
Operations disrupted at more than 15,000 car dealerships in North America
Cause / method
BlackSuit ransomware attack
Location
United States

Timeline

  1. CDK Global shut down its dealership software following a cyber-attack.
  2. More than 15,000 dealerships in North America were affected, and some processed work by hand.
  3. The outage was reported to have been caused by a BlackSuit ransomware attack, and the group claiming the attack demanded millions of dollars.
  4. A lawsuit was filed against CDK Global over the hacking of its dealership software.
  5. News emerged that services for car dealerships in the US and Canada were expected to be restored that week.
  6. Dealerships whose operations were paralysed by the cyber-attack filed multiple lawsuits against CDK Global.

Also affected by this incident

37 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.