TFG London cyber-attack leads to unauthorised access to customer and staff personal data
TFG London, which operates Phase Eight, Hobbs and Whistles, confirmed unauthorised access to customers’ and employees’ personal information during its investigation into a cyber-attack. Customer contact details, delivery addresses, order information and the last four digits of some payment cards were affected, but no evidence was found that usable full card details or passwords had been leaked. Some IT systems remained unavailable on 30 October.
Key facts
- Affected organisation
- TFG London
- Incident type
- Data breach
- Occurred / detected
- Not confirmed
- Scale of damage
- Customer and employee personal information, including customer contact details, delivery addresses, order information and the last four digits of some payment cards
- Cause / method
- Cyber-attack on systems used by multiple brands
- Location
- United Kingdom
If your data was exposed
Exposed dataAddressUsage & purchase historyCard details
- Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.
- Turn on payment alerts in your card issuer’s app, and if you see a charge you don’t recognise, ask the issuer to block and reissue the card.
Timeline
- TFG London confirmed unauthorised access to customer personal information during its investigation into a cyber-attack.
- Employee personal information was also confirmed to be affected, and some IT systems remained unavailable.
4 related reports
- Phase Eight owner confirms customer data accessed in cyber attack
- TFG London confirms customer data breach at Phase Eight, Hobbs and Whistles
- TFG London probe says some customer data was accessed in cyberattack - FashionNetwork
- News - TFG London cyberattack exposes risks of shared IT systems across brands
Other incidents at TFG London
TFG London Cyber-attack Disrupts Systems at Fashion Brands
Impact: Restrictions on some IT systems and website functions at three brands, and possible exposure of customer data
TFG London's UK fashion brands Phase Eight, Hobbs and Whistles suffered IT system disruption from a cyber-attack. Some systems and website functions were restricted, but stores continued to trade. The company investigated whether customer data may have been exposed.
Related reports: 3 →
The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.