JapanTicket external analytics tool breach leaks customer data
Unauthorised access to an external analytics tool used by JapanTicket leaked up to about 264,000 customer records. The leaked data included names, email addresses, phone numbers, countries, and booking and order details, but not card numbers. The company is also investigating whether about 70,000 bookings for the 2024 Mt. Fuji Yoshida Trail passage are included.
Key facts
- Affected organisation
- JapanTicket
- Incident type
- Data breach
- Occurred / detected
- Not confirmed
- Scale of damage
- Up to about 264,000 customer records
- Cause / method
- Unauthorised access to an external analytics tool
- Location
- Japan
If your data was exposed
Exposed dataNamePhone numberEmailUsage & purchase history
- Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.
Timeline
- JapanTicket announced that unauthorised access to an external analytics tool had leaked up to about 264,000 customer records.
- The company is investigating whether about 70,000 bookings for the 2024 Mt. Fuji Yoshida Trail passage are among the leaked data.
Also affected by this incident
Data on About 70,000 Mount Fuji Trail Reservations in Yamanashi Possibly Leaked
↳ Knock-on damage from the JapanTicket incident · View original incident70kImpact: Possible leak of about 70,000 records of information on users who reserved on the Mount Fuji Yoshida Trail
An external analytics tool used by JapanTicket was breached, leaking up to about 264,000 pieces of personal data it held. Yamanashi Prefecture is investigating whether this data includes about 70,000 records containing names, contact details and booking details of users who reserved on the Yoshida Trail on Mount Fuji.
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3 related reports
The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.