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Data breach

Taiwan's 91APP order database breach may expose data of 4.8 million consumers

First reported · Last reported · 27 related reports

A breach of Taiwanese e-commerce platform 91APP's order database raised concerns that 4,798,255 consumers across up to 1,329 brands could be affected. Names, telephone numbers, delivery addresses, email addresses and order histories were potentially exposed, but the actual extent of unauthorised access or theft has not been confirmed. 91APP allowed consumers to apply for compensation even without financial losses and moved the application channel from Google Forms to its official website. Taiwan's Ministry of Digital Affairs suggested a link to the AI hacking tool ARTEX.

Key facts

Affected organisation
91APP
Incident type
Data breach
Occurred / detected
Not confirmed
Scale of damage
Potential exposure of information on 4,798,255 consumers across up to 1,329 brands
Cause / method
An external attack on the order database, with a possible link to the AI hacking tool ARTEX
Location
Taiwan

If your data was exposed

Exposed dataNamePhone numberEmailAddressUsage & purchase history

  1. Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.

Timeline

  1. 91APP disclosed that the maximum potential impact covered 1,329 brands and 4,798,255 consumers and opened compensation applications.
  2. 91APP moved compensation applications to its official website.
  3. Taiwan's Ministry of Digital Affairs suggested a link between the 91APP breach and the AI hacking tool ARTEX.
  4. The incident continued to draw attention after reports emerged that a hacker was selling 7.9 million order records from four e-commerce companies.
  5. The potential impact on approximately 4.8 million 91APP consumers received renewed coverage alongside an ARTEX-related warning from the US Federal Bureau of Investigation.

Also affected by this incident

27 related reports

  • Data breach91APP

    7.9 Million Taiwanese E-Commerce Order Records Reportedly Offered for Sale

    7.9mImpact: Evidence of 7.9 million customer order records being offered for sale; around a dozen companies reported being affected

    Evidence emerged that 7.9 million customer order records from Taiwanese e-commerce brands were being sold on the dark web. The hacker claimed the data originated from 91APP and asked $2,997 for customer information from four brands. Around a dozen companies subsequently reported being affected, and Taiwan's Ministry of Digital Affairs required incidents to be reported within 72 hours and consumers to be notified.

    Related reports: 8 · last report →

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.