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Data breach

Unauthorised access at SmartNews leads to points manipulation and personal data leak

First reported · Last reported · 9 related reports

SmartNews said unauthorised access to some of its systems between 31 October and 1 November resulted in manipulation of its points and rewards system. The company suspended or restricted certain features, including points redemption and push notifications, and investigated the impact on account and advertising-related information. This incident is separate from the one announced on 22 October, and the company published a notice and apology on 6 November regarding the personal data leak caused by the unauthorised access.

Key facts

Affected organisation
SmartNews
Incident type
Data breach
Occurred / detected
2026-10-31
Scale of damage
Suspension of certain features, including points redemption and push notifications, and a personal data leak
Cause / method
Unauthorised external access to some systems and manipulation of the points and rewards system
Location
Japan

If your data was exposed

  1. Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.

Timeline

  1. Unauthorised access to some systems resulted in manipulation of the points and rewards system.
  2. The company announced the suspension of certain features, including points redemption and push notifications, and an investigation into the scope of the impact.
  3. The company published a notice and apology regarding the personal data leak caused by the unauthorised access.

9 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.