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Malware

Malware on Shelly Store UK website may have exposed payment information

First reported · Last reported · 4 related reports

British smart home device retailer Shelly Store UK found malicious software on its website and servers and notified customers that their payment information may have been exposed. Card information, names, billing addresses and contact details may have been affected, while whether any data was actually stolen and the period of exposure remain unconfirmed.

Key facts

Affected organisation
Shelly Store UK
Incident type
Malware
Occurred / detected
Not confirmed
Scale of damage
Potential exposure of customers' payment information and personal data; scale unknown
Cause / method
Malicious software found on the website and servers
Location
United Kingdom

If your data was exposed

Exposed dataNamePhone numberAddressCard details

  1. Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.
  2. Turn on payment alerts in your card issuer’s app, and if you see a charge you don’t recognise, ask the issuer to block and reissue the card.

Timeline

  1. Shelly Store UK's discovery of malicious software and notification to customers of potential exposure of payment information became public.

4 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.