Germany's Mindfactory probes possible customer data leak after cyber-attack
German computer hardware retailer Mindfactory confirmed that its systems had been hacked and reset all customer passwords. The possibility of unauthorised access to customer addresses, email addresses, phone numbers and encrypted passwords was raised. The company notified customers and reported the incident to the authorities, and is investigating whether data was actually leaked and the extent of the impact.
Key facts
- Affected organisation
- Mindfactory
- Incident type
- Data breach
- Occurred / detected
- Not confirmed
- Scale of damage
- Not confirmed
- Cause / method
- System compromise caused by external hacking
- Location
- Germany
If your data was exposed
Exposed dataAddressEmailPhone numberPassword
- Change your password, and also change it on any other site where you use the same one. Turn on two-factor authentication if available.
- Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.
Timeline
- Mindfactory's system hack, customer password reset and investigation into possible unauthorised access to personal information became known.
- Customer notifications and a report to the authorities became known, while an actual data leak and the number of affected customers remained unconfirmed.
6 related reports
- Hackerangriff: Mindfactory informiert über möglichen Datendiebstahl
- Cybervorfall bei Mindfactory zum 6.11.2026 bekannt geworden
- Onlinehändler: Hacker attackieren Mindfactory
- Cyberangriff bei Mindfactory: Deutscher Online-Händler meldet Vorfall mit »höchster Priorität«
- Hackerangriff auf Mindfactory: Möglicherweise wurden Kundendaten gestohlen
- Mindfactory setzt nach Cyberangriff Kundenpasswörter zurück
The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.