Raksul print data system breach raises personal data concerns
Stolen credentials were used to gain unauthorised access to Japanese printing service Raksul’s print data submission processing system. Names, addresses, phone numbers and email addresses contained in print files, invoices, business cards and postcards may have been exposed, potentially affecting both customers who placed orders and third parties named in the printed materials. The company suspended some services and investigated the scope of the incident, and deliveries were also delayed.
Key facts
- Affected organisation
- Raksul
- Incident type
- Data breach
- Occurred / detected
- Not confirmed
- Scale of damage
- Not confirmed
- Cause / method
- Unauthorised access to the print data submission processing system using stolen system credentials
- Location
- Japan
If your data was exposed
Exposed dataNameAddressPhone numberEmail
- Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.
Timeline
- The breach of the print data submission system and possible exposure of personal data were disclosed, with some services suspended and deliveries delayed.
- It was reported that the names, addresses, phone numbers and email addresses of customers who placed orders and third parties named in printed materials may have been exposed, while work to determine the scale of the impact continued.
- The investigation continued into the extent of personal data exposure involving print originals, invoices and other materials.
17 related reports
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- 当社サーバーへの不正アクセスによる個人情報漏えいのおそれに関するお知らせとお詫び（第1報）
- Raksul print-data submission incident
- 「ラクスル」に不正アクセス印刷データ漏えいか
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- 印刷サービス「ラクスル」データ入稿システムに不正アクセス、印刷データなどが漏えいの可能性
- ネット印刷サービス ラクスルに不正アクセス、印刷データの個人情報漏えいのおそれ 名刺・はがきの宛先も対象
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- ラクスル、不正アクセスでサービス停止 印刷データなど流出の可能性
- Unauthorized access to Raksul's print data submission system (count being tallied): names, addresses and phone numbers in print data may have leaked — what customers and people named on printed items should do
- ラクスル、入稿システムの認証情報を不正取得される―印刷物に記載された個人情報に漏えいのおそれ
- ラクスルのデータ入稿システムに不正アクセス、印刷データの個人情報流出のおそれ、一部サービス停止
- ラクスルのデータ入稿システムに不正アクセス、印刷データの個人情報流出のおそれ、一部サービス停止（Web担当者Forum）
- ネット印刷サービス「ラクスル」で侵害 - 個人情報や印刷データが流出か
The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.