Unauthorised access to Bongo and Smartbox may have exposed customer information
European experience and gift voucher services Bongo and Smartbox detected unauthorised access to their platform on 3 November. Customer names and email addresses may have been viewed, and the company decided to reissue activation codes for valid gift vouchers.
Key facts
- Affected organisation
- Bongo
- Incident type
- Data breach
- Occurred / detected
- 2026-11-03
- Scale of damage
- Customer names and email addresses may have been viewed; the scale is unknown
- Cause / method
- Unauthorised access to the platform
- Location
- Other countries
If your data was exposed
Exposed dataNameEmail
- Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.
Timeline
- Bongo and Smartbox detected unauthorised access to their platform.
- The possibility that customer names and email addresses had been viewed and the plan to reissue activation codes for valid gift vouchers became known.
1 related reports
The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.