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Data breach

Amadeus breach exposes about 60,529 Thai Airways booking records

First reported · Last reported · 17 related reports

SpilloverSpillover from the Amadeus incident · View original incident →

Account credentials belonging to reservation system provider Amadeus were misused to gain unauthorised access to approximately 60,529 Thai Airways passenger booking records. Names, booking references and travel itineraries were exposed, and approximately 376 records may have contained additional personal information, including passport numbers and contact details. Thai Airways blocked access and reset passwords, while Thailand's personal data protection authority launched an investigation. Credit card information was unaffected.

Key facts

Affected organisation
Thai Airways
Original incident
Amadeus reservation system breach exposes passenger data at multiple airlines
Incident type
Data breach
Occurred / detected
Not confirmed
Scale of damage
Approximately 60,529 passenger booking records affected, with around 376 potentially containing additional personal information
Cause / method
Unauthorised access through the misuse of account credentials for the Amadeus reservation system
Location
Thailand

If your data was exposed

Exposed dataNamePhone numberUsage & purchase history

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Timeline

  1. Unauthorised access to approximately 60,529 Thai Airways booking records and the possible exposure of additional personal information in some records were disclosed.
  2. Thailand's personal data protection authority launched an investigation and requested forensic investigation findings and details of notifications to affected individuals.
  3. Thailand's aviation authority confirmed that two of seven major airlines, Thai Airways and Bangkok Airways, were affected.

Original incident

This is spillover from the Amadeus incident.

  • Data breachAmadeusKnock-on victims: 11

    Amadeus reservation system breach exposes passenger data at multiple airlines

    Impact: Passenger booking data exposed at multiple airlines

    Unauthorised access to the reservation system of Spanish travel technology company Amadeus exposed passenger booking data at multiple airlines. Alongside names and itinerary details, some passport numbers and contact details were exposed, with Japan Airlines, ANA and Cathay Pacific among the affected airlines. Further reports followed from Korean Air, Asiana Airlines and others, while Thailand's aviation authorities confirmed that Thai Airways and Bangkok Airways were affected among seven major airlines.

    Related reports: 9 · last report →

17 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.