Unauthorised access at Qoo10 exposes customer personal data
Customer personal data was exposed through unauthorised access at Qoo10, the Japanese online marketplace owned by eBay. Geographical coordinates of addresses and physical characteristics may also have been accessed. As of 13 November 2026, the number of affected records had not been disclosed, and the investigation was ongoing.
Key facts
- Affected organisation
- Qoo10
- Incident type
- Data breach
- Occurred / detected
- Not confirmed
- Scale of damage
- Not confirmed
- Cause / method
- Unauthorised access
- Location
- Japan
If your data was exposed
Exposed dataAddress
- Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.
Timeline
- Qoo10's personal data breach and the possible access to address coordinates and physical characteristics came to light, with an investigation into the extent of the impact ongoing.
- Reports emerged that Qoo10 had confirmed a customer data breach.
5 related reports
The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.