Bookeasy breach raises concerns for Parks Victoria booking customers
SpilloverSpillover from the Bookeasy incident · View original incident →Following a data breach at external booking provider Bookeasy, Parks Victoria received reports that customers who had made bookings were being sent suspicious WhatsApp messages. Parks Victoria temporarily suspended new campsite bookings while investigating the scope of the impact and notifying customers.
Key facts
- Affected organisation
- Parks Victoria
- Original incident
- Bookeasy breach may expose Australian national park booking customers' data
- Incident type
- Data breach
- Occurred / detected
- Not confirmed
- Scale of damage
- Suspicious WhatsApp messages sent to booking customers and suspension of new campsite bookings
- Cause / method
- Data breach at external booking provider Bookeasy
- Location
- Australia
If your data was exposed
- Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.
Timeline
- Parks Victoria received reports of suspicious WhatsApp messages from booking customers, began investigating the scope of the impact, and suspended new campsite bookings.
- Parks Victoria continued its investigation and customer notifications while keeping new campsite bookings suspended.
- The campsite booking portal was reported to be disabled during the data breach investigation.
Original incident
This is spillover from the Bookeasy incident.
Bookeasy breach may expose Australian national park booking customers' data
Impact: Potential exposure of names, addresses, contact details and booking information of customers across several Australian states and territories
Unauthorised access to Australian booking platform Bookeasy was confirmed to have potentially allowed the names, addresses, contact details and booking information of its partners' customers to be viewed or exposed. National park booking customers across several states and territories were affected, and WhatsApp scam messages using actual booking information to demand additional payments were also reported. Parks Victoria temporarily suspended new campsite bookings, and no evidence of access to credit card information was found.
Related reports: 7 · last report →
3 related reports
The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.