Japan's AXA warns of possible exposure of about 597,000 MyAXA customer records
Unauthorised access to Japanese insurer AXA General Insurance's MyAXA customer portal was found to have potentially exposed approximately 597,000 customer records. The information concerned includes names, addresses, dates of birth, email addresses and telephone numbers, and the service resumed after access was blocked and checks were carried out. Separately, customer information was also confirmed to have been taken out of a breakdown assistance contractor, and the extent of the impact is under investigation.
Key facts
- Affected organisation
- AXA General Insurance
- Incident type
- Data breach
- Occurred / detected
- Not confirmed
- Scale of damage
- Potential exposure of approximately 597,000 MyAXA customer records
- Cause / method
- Unauthorised access to the MyAXA customer portal
- Location
- Japan
If your data was exposed
Exposed dataNamePhone numberEmailAddressDate of birth
- Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.
Timeline
- The company disclosed the potential exposure of approximately 597,000 MyAXA customer records and a separate confirmed removal of customer information from a breakdown assistance contractor.
3 related reports
The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.