Askul ransomware attack halts orders and deliveries, leaks data
Japanese online retailer Askul's systems were paralysed by a ransomware attack, forcing it to suspend order intake and deliveries, and Muji's online shop was also affected. About 740,000 data records were later confirmed to have been leaked. Askul resumed limited online sales about six weeks after the attack and used generative AI in its recovery process.
Key facts
- Affected organisation
- Askul
- Incident type
- Ransomware
- Occurred / detected
- Not confirmed
- Scale of damage
- Leak of about 740,000 data records and suspension of orders and deliveries
- Cause / method
- Ransomware infection
- Location
- Japan
Timeline
- It was reported that Askul had suspended order intake and deliveries owing to a ransomware infection.
- It was reported that Muji's online shop had been suspended owing to ransomware damage at its logistics partner Askul.
- Askul confirmed a data leak resulting from the ransomware attack.
- It was reported that Askul resumed limited online sales about six weeks after the attack.
- Askul said about 740,000 data records were leaked in the cyber-attack.
- It was reported that Askul used generative AI in its ransomware recovery, cutting sales preparation time from two weeks to three hours.
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The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.