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Data breach

Mr. Cooper cyber-attack exposes data of 14.7 million people

First reported · Last reported · 10 related reports

US mortgage servicer Mr. Cooper was hit by a cyber-attack in October 2023, exposing the personal information of around 14.7 million people. Both current and former customers were affected. A class action was subsequently filed, and in August 2025 a court allowed key claims to proceed.

Key facts

Affected organisation
Mr. Cooper
Incident type
Data breach
Occurred / detected
Not confirmed
Scale of damage
Personal information of around 14.7 million people
Cause / method
Theft of personal information through an external cyber-attack
Location
United States

If your data was exposed

  1. Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.

Timeline

  1. Mr. Cooper confirmed that customer information had been exposed in the cyber-attack and said it was investigating the types and scope of the data.
  2. A federal class action was filed over the data breach.
  3. Mr. Cooper confirmed that personal information had been compromised in the cyber-attack.
  4. It emerged that the October 2023 attack had exposed the information of around 14.7 million people, including both current and former customers.
  5. A court allowed key claims in the data breach lawsuit to proceed.

10 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.