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Data breach

TSTT cyber-attack exposes customer data, posted on dark web

First reported · Last reported · 16 related reports

Trinidad and Tobago telecoms operator TSTT suffered a cyber-attack in October 2023 that led to unauthorised access to customer information, which was then posted on the dark web. TSTT isolated the affected systems and brought in outside experts. It later emerged that the intrusion used administrator credentials, and publication of the investigation report was put on hold following legal challenges.

Key facts

Affected organisation
TSTT
Incident type
Data breach
Occurred / detected
Not confirmed
Scale of damage
Customer information and bank and credit card details
Cause / method
System access using administrator credentials
Location
Trinidad & Tobago

If your data was exposed

Exposed dataCard detailsBank account

  1. Turn on payment alerts in your card issuer’s app, and if you see a charge you don’t recognise, ask the issuer to block and reissue the card.

Timeline

  1. TSTT acknowledged unauthorised access to customer information and its posting on the dark web following the October cyber-attack, saying it had isolated systems and brought in outside experts.
  2. The TSTT board dismissed chief executive Agard following the major cyber-attack.
  3. The former TSTT chief executive appeared before a Joint Select Committee regarding the cyber-attack.
  4. It emerged that hackers had accessed TSTT using administrator credentials.
  5. The TSTT board received the cyber-attack investigation report.
  6. Publication of the cyber-attack investigation report was put on hold following legal challenges.

Also affected by this incident

16 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.