Ryohin Keikaku security incident history
Hacking, data breaches and other security incidents involving Ryohin Keikaku, with related coverage.
MUJI curtain subcontractor's server breached; 19,933 customer records potentially exposed
19.9kImpact: Potential exposure of 19,933 customer records, including duplicate records for the same customers. Names, addresses, telephone numbers, order information and delivery addresses are affected; actual disclosure remains unconfirmed.
MUJI operator Ryohin Keikaku announced on 2 November that customer information may have leaked from a server managed by Nanotech, a subcontractor handling made-to-order curtains. In an investigation on 28 October, Nanotech identified signs of unauthorised external access on 19 October. The potentially affected data consists of 19,933 customer records relating to orders placed between 10 April 2018 and 25 January 2022, including names, addresses, telephone numbers, order information and delivery addresses; whether any data actually leaked remains under investigation.
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