RMS Cloud security incident history
Hacking, data breaches and other security incidents involving RMS Cloud, with related coverage.
Incidents: 1 · Most recent
RMS Cloud booking data leak fuels phishing against Australian guests
Impact: Names, contact details and booking information of Australian guests
Unauthorised access to some environments of accommodation booking management provider RMS Cloud led to the leak of Australian guests' names, contact details and booking information. Using real booking numbers and stay dates, attackers sent emails, texts and WhatsApp messages warning of booking cancellation and demanding payment or card details. RMS blocked the unauthorised activity, replaced integration credentials and pursued the removal of fraudulent sites. It said card and payment information was not among the data affected.
Related reports: 7 · last report →