Data theft attacks targeting Salesforce customers spread
SpilloverSpillover from the Salesloft incident · View original incident →Data theft attacks targeting Salesforce customers continued, with several companies including Google confirming they were affected. The attacks involved voice phishing and the abuse of stolen OAuth tokens from Salesloft Drift. Drift was taken offline, and ShinyHunters claimed to have stolen 1.5 billion records through the Drift hack.
Key facts
- Affected organization
- Salesforce
- Original incident
- Fallout continues from breach at AI chatbot firm Salesloft
- Incident type
- Data breach
- Occurred / detected
- Not confirmed
- Scale of damage
- Hundreds of customers affected; attackers claim theft of 1.5 billion records
- Cause / method
- Voice phishing and abuse of stolen Salesloft Drift OAuth tokens
- Location
- Other countries
If your data was exposed
- Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organization’s official website or app.
Timeline
- Google disclosed a data breach via Salesforce.
- Widespread data theft using stolen Salesloft Drift OAuth tokens became known.
- The data theft attacks were reported to have affected hundreds of Salesforce customers.
- Drift, which had been exploited to hack Salesforce instances, was taken offline.
- ShinyHunters claimed to have stolen 1.5 billion Salesforce records through the Drift hack.
- A judge consolidated the Salesforce data breach class actions in Northern California.
Original incident
This is spillover from the Salesloft incident.
Fallout continues from breach at AI chatbot firm Salesloft
A data breach occurred at AI chatbot company Salesloft. The fallout from the breach continues, and the specific scale of the damage, attack method and response measures have not been confirmed.
Read on Krebs on Security ↗
Also affected by this incident
Chanel customer data leaked in Salesforce hack
↳ Knock-on damage from the Salesforce incident · View original incidentImpact: Customer data
Chanel suffered a customer data leak in a wave of data theft attacks via Salesforce. Chanel confirmed a breach of customer data by ShinyHunters.
Related reports: 2 · last report →Pandora data breach amid Salesforce data theft wave
↳ Knock-on damage from the Salesforce incident · View original incidentPandora confirmed a data breach amid an ongoing wave of data theft attacks via Salesforce. The specific data leaked, the scale of the damage and response measures have not been confirmed.
Related reports: 3 · last report →Allianz Life data stolen in Salesforce attacks published
↳ Knock-on damage from the Salesforce incident · View original incidentHackers published Allianz Life data stolen in Salesforce attacks. The specific data published, its scale and the company's response have not been confirmed.
Read on BleepingComputer ↗
15 related reports
- ShinyHunters behind Salesforce data theft attacks at Qantas, Allianz Life, and LVMH
- Widespread Salesforce Data Theft via Compromised Salesloft Drift OAuth Tokens
- Widespread Data Theft Targets Salesforce Instances via Salesloft Drift
- Hackers steal data from Salesforce instances in widespread campaign
- Hundreds of Salesforce Customers Hit by Widespread Data Theft Campaign
- Salesforce Sued Over Data Breach Affecting 1.1 Million or More
- Drift, AI tool exploited to hack Salesforce instances, taken offline
- Salesloft Drift supply chain attack leads to widespread data theft
- The Abyss Of The Salesloft-Salesforce Breach May Reach The Challenger Deep
- ShinyHunters claims 1.5 billion Salesforce records stolen in Drift hacks
- Salesforce Hack: ShinyHunters Claims Theft of 1.5 Billion Records
- Salesforce AI Hack Enabled CRM Data Theft
- Judge consolidates Salesforce data breach class actions in Northern California
- Judge consolidates SitusAMC class actions after November data breach
- November 2025 Healthcare Data Breach Report
Other incidents at Salesforce
Breach of Gainsight-connected apps leads to unauthorized access to Salesforce customer data
Impact: Unauthorized access to some customer data; actual extent of damage under investigation
Unauthorized access to some Salesforce customer data occurred through a breach of Gainsight-connected apps. The related tokens were revoked, distribution of the apps was suspended, and Salesforce investigated the damage. ShinyHunters claimed to have accessed 285 Salesforce environments, but the actual extent of the damage has not been confirmed.
Related reports: 7 · last report →Millions of records leaked after data theft from Salesforce customers
Impact: Data stolen from dozens of customers and millions of records released
Attackers stole data from dozens of Salesforce customers and used it to demand money. The attackers claimed to have obtained more than about 1 billion records, and Salesforce refused to pay. Even after the FBI's takedown, the attack group released millions of records.
Related reports: 11 · last report →Domains used in Salesforce breach attacks taken down
A series of breach attacks targeting Salesforce took place. The FBI shared related indicators of compromise, and domains used by ShinyHunters to hack Salesforce were later taken down.
Related reports: 3 · last report →
The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organization’s official statements for accurate details.