Eversource employee account hack exposes customer information
Eversource experienced a breach in April 2026 in which an employee account was hacked, exposing customer information. A state investigation found that the company failed to detect the breach for 13 days and became aware of it only after the hacker sent an email. In November, calls were made for an independent audit of the investigation and response, as well as stronger security.
Key facts
- Affected organization
- Eversource
- Incident type
- Data breach
- Occurred / detected
- 2026-04
- Scale of damage
- Customer information exposed
- Cause / method
- Employee account hacked
- Location
- United States
If your data was exposed
- Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organization’s official website or app.
Timeline
- Eversource said customer information had been exposed after an employee account was hacked.
- A state investigation revealed that Eversource had failed to detect the breach for 13 days until receiving an email from the hacker, prompting calls for an independent audit.
7 related reports
- Eversource says customer data exposed after employee accounts hacked
- State consumer counsel calls for independent audit of Eversource data breach probe
- Eversource missed data breach for 13 days until hacker emailed the company, state report says
- Call for stronger cybersecurity measures after Eversource data breach in April
- OCC: Eversource failed to identify security breach for almost 2 weeks
- State agency requesting Eversource be audited for handling of April data breach
- Eversource faces a new call for answers after data breach
The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organization’s official statements for accurate details.