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Data breach

Prestige International breach exposes up to 5.5 million roadside assistance customer records

First reported · Last reported · 12 related reports

The Japanese Prestige International group's system for handling roadside assistance requests and dispatching vehicles was breached, and customer information was exfiltrated. The breach involved up to approximately 5.5 million records, including duplicates, and the number of people actually affected is under investigation. The data included names, addresses, contact details, vehicle information, accident and breakdown request records, and some bank account information, and the company shut down the system.

Key facts

Affected organization
Prestige International
Incident type
Data breach
Occurred / detected
Not confirmed
Scale of damage
Up to approximately 5.5 million customer records, including duplicates
Cause / method
Unauthorized access to the group's system for handling roadside assistance requests and dispatching vehicles
Location
Japan

If your data was exposed

Exposed dataNamePhone numberAddressBank accountUsage & purchase historyCard details

  1. Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organization’s official website or app.
  2. Turn on payment alerts in your card issuer’s app, and if you see a charge you don’t recognize, ask the issuer to block and reissue the card.

Timeline

  1. Prestige International announced that unauthorized access to the group's business system had exposed up to approximately 5.5 million customer records.
  2. It emerged that the leaked data included some bank account information and that the company had shut down the system.
  3. The impact was also confirmed at clients that outsourced services to the group, including Sony Assurance, AXA General Insurance and ENEOS.
  4. Prestige International confirmed that credit card data had been leaked in a cyberattack.

12 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organization’s official statements for accurate details.