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Data breach

Shiseido skin analysis system breach exposes 2,515 personal information records

First reported · Last reported · 10 related reports

Unauthorized external access to Shiseido's online skin analysis system, FCA, exposed 2,515 personal information records and resulted in some data being altered. The exposed information included names, email addresses, member identifiers, questionnaire responses, and skin analysis results. The company suspended online and in-store skin analysis services, and facial images and payment card information were not among the exposed data.

Key facts

Affected organization
Shiseido
Incident type
Data breach
Occurred / detected
Not confirmed
Scale of damage
2,515 personal information records exposed and some data altered
Cause / method
Unauthorized external access to the online skin analysis system FCA
Location
Japan

If your data was exposed

Exposed dataNameEmailUsernameHealth & medical data

  1. Change your password, and also change it on any other site where you use the same one. Turn on two-factor authentication if available.
  2. Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organization’s official website or app.

Timeline

  1. Shiseido announced unauthorized access to its skin analysis system and the exposure of personal information, and suspended related services.
  2. It became known that 2,515 customer personal information records had been exposed, some data had been altered, and online and in-store skin analysis services had been suspended.

10 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organization’s official statements for accurate details.