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Data breach

GOPAX confirms further data leak after customer and staff information exposed

First reported · Last reported · 24 related reports

GOPAX confirmed that personal information belonging to seven customers and two current or former employees had been leaked, and identified a further leak during its investigation on October 26. GOPAX notified the affected customers individually and apologized, stating that no abnormal withdrawals or asset losses had been identified. After receiving a separate email threatening a hack on November 6, it suspended crypto deposits, withdrawals, and trading and took protective measures to transfer assets to cold wallets, while no connection between the threat and the earlier data leak was confirmed.

Key facts

Affected organization
GOPAX
Incident type
Data breach
Occurred / detected
Not confirmed
Scale of damage
Personal information of seven customers and two current or former employees leaked, along with a further leak of undisclosed scale
Cause / method
Not confirmed
Location
South Korea

If your data was exposed

  1. Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organization’s official website or app.
  2. If you’ve suffered harm, report it. Call 118 (no area code) for privacy violations, contact the police for financial losses, and apply for dispute mediation to seek compensation.Personal Information Infringement Report Center ↗Korean National Police Agency cybercrime report ↗Personal Information Dispute Mediation Committee ↗

Timeline

  1. It became known that GOPAX had suffered a security incident.
  2. GOPAX said it had individually notified the affected customers.
  3. GOPAX published an apology for the hack.
  4. A further data leak was identified during the investigation into the existing security incident.
  5. After receiving an email threatening a hack, GOPAX suspended crypto deposits, withdrawals, and trading and announced measures to transfer assets to cold wallets.
  6. The service suspension continued into its fourth day, with only manual withdrawals to personal wallets available through customer support and no date set for services to resume.

24 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organization’s official statements for accurate details.