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Ransomware

Toronto Zoo ransomware leaks staff and visitor data

First reported · Last reported · 7 related reports

The Toronto Zoo was hit by a ransomware attack in 2024, and employee and visitor information was stolen. The stolen data included employees' Social Insurance Numbers and addresses as well as about 20 years of visitor data, and visitor transaction and credit card information was leaked on the dark web. The zoo said the health and welfare of its animals were not affected, and in 2025 it issued a final update on the breach.

Key facts

Affected organization
Toronto Zoo
Incident type
Ransomware
Occurred / detected
Not confirmed
Scale of damage
Employees' Social Insurance Numbers and addresses, about 20 years of visitor data, and transaction and credit card information
Cause / method
Ransomware attack
Location
Canada

If your data was exposed

Exposed dataAddressNational ID numberCard detailsUsage & purchase history

  1. Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organization’s official website or app.
  2. Turn on payment alerts in your card issuer’s app, and if you see a charge you don’t recognize, ask the issuer to block and reissue the card.

Timeline

  1. The ransomware attack on the Toronto Zoo became public, and the zoo said the health and welfare of its animals were not affected.
  2. The zoo said employees' Social Insurance Numbers and addresses had been stolen.
  3. The zoo said visitor transaction information had been leaked on the dark web as a result of the 2024 attack.
  4. It was reported that credit card information had been leaked on the dark web.
  5. The zoo issued a final update on the data breach from the 2024 incident.
  6. It was reported that the stolen visitor data spanned about 20 years.

7 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organization’s official statements for accurate details.