PLAID security incident history
Hacking, data breaches and other security incidents involving PLAID, with related coverage.
Incidents: 1 · Most recent
PLAID suspends all KARTE services after unauthorized access
Impact: All functionality suspended across all customer projects; possible external leak of some information
Japan's PLAID detected unauthorized third-party access to its customer experience platform KARTE on November 13 and progressively suspended functionality across all customer projects. Web and app measurement, message delivery, and administrative interfaces were among the functions affected. The company identified information that may have been leaked externally and notified the affected corporate customers individually, and it is investigating the intrusion route and the scope of the damage.
Related reports: 9 · last report →