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Data breach

Lotte Affiliate Giftiel Hacked, Customer Personal Data Leaked

First reported · Last reported · 16 related reports

Giftiel, a Lotte Group affiliate that issues mobile coupons, was hacked, leaking personal data such as the names, phone numbers and refund account numbers of customers who had applied for refunds. The number of victims was confirmed as 18,359. The operator suspended the service for security fixes and said it aims to restore it on 4 November and will extend the validity of unused coupons by 30 days.

Key facts

Affected organisation
Giftiel
Incident type
Data breach
Occurred / detected
Not confirmed
Scale of damage
Personal data of 18,359 customers
Cause / method
External hacking
Location
South Korea

If your data was exposed

View Giftiel notice ↗

Exposed dataNamePhone numberBank account

  1. Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.
  2. Turn on deposit and withdrawal alerts in your banking app. You can check all accounts in your name at once and request a payment suspension if needed.Account Info (integrated account management) ↗
  3. If you’ve suffered harm, report it. Call 118 (no area code) for privacy violations, contact the police for financial losses, and apply for dispute mediation to seek compensation.Personal Information Infringement Report Centre ↗Korean National Police Agency cybercrime report ↗Personal Information Dispute Mediation Committee ↗

Lookup and notice links are official pages found by AI. Make sure the address is on the organisation’s official domain before using it.

Timeline

  1. The hacking of Giftiel became known, with personal data such as the names, phone numbers and refund account numbers of customers who applied for refunds leaked.
  2. The number of victims of the personal data leak was confirmed as 18,359.
  3. Giftiel said it would extend the validity of coupons by 30 days.
  4. The service suspension for security measures blocked the use of mobile coupons from 24 brands, and the operator said it aims to restore service on 4 November.

16 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.