American Water cyber-attack forces online services offline
American Water was hit by a cyber-attack that led it to shut down its online services and temporarily pause customer billing. The company determined that its water and wastewater facilities were not affected. On 11 October 2024, it began bringing the systems it had shut down back online.
Key facts
- Affected organisation
- American Water
- Incident type
- Hacking & intrusion
- Occurred / detected
- Not confirmed
- Scale of damage
- Shutdown of online services and temporary pause in customer billing
- Cause / method
- Not confirmed
- Location
- United States
Timeline
- American Water disclosed the cyber-attack and shut down its online services.
- Customer billing was temporarily paused while the attack was investigated.
- The company began bringing the systems it had shut down back online.
16 related reports
- American Water discloses breach, utilities unaffected
- American Water shuts down online services after cyberattack
- American Water says it was hit with cyberattack
- American Water Works believes no water, wastewater facilities affected by cyberattack
- Pennsylvania American Water's parent company hit by cyberattack
- Comcast Ransomware attack and American Water Cyber Attack shutdown
- Cyberattack on American Water prompts the Camden-based utility to pause billing
- American Water has paused billing for customers amid a cyberattack investigation
- American Water Hit by Cyber-Attack, Billing Systems Disrupted
- Water supplier American Water Works says systems hacked
- American Water cyberattack renews focus on protecting critical infrastructure
- American Water restarting systems shut down a week ago by hackers
- Last Week in Ransomware: 10.14.2024
- The American Water cyberattack: Explaining how it happened
- Cyble reports surge in cyberattacks targeting critical infrastructure and open-source vulnerabilities
- Cyberattack on American Water: A warning to critical infrastructure
Other incidents at American Water
American Water, largest US water utility, hit by cyber-attack
American Water, the largest water utility in the United States, was hit by a cyber-attack. The attack and its impact on customers were reported on 7-8 October 2024.
Related reports: 7 · last report →
The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.