American Water cyberattack forces online services offline
American Water was hit by a cyberattack that led it to shut down its online services and temporarily pause customer billing. The company determined that its water and wastewater facilities were not affected. On October 11, 2024, it began bringing the systems it had shut down back online.
Key facts
- Affected organization
- American Water
- Incident type
- Hacking & intrusion
- Occurred / detected
- Not confirmed
- Scale of damage
- Shutdown of online services and temporary pause in customer billing
- Cause / method
- Not confirmed
- Location
- United States
Timeline
- American Water disclosed the cyberattack and shut down its online services.
- Customer billing was temporarily paused while the attack was investigated.
- The company began bringing the systems it had shut down back online.
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Other incidents at American Water
American Water, largest US water utility, hit by cyberattack
American Water, the largest water utility in the United States, was hit by a cyberattack. The attack and its impact on customers were reported on October 7-8, 2024.
Related reports: 7 · last report →
The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organization’s official statements for accurate details.