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Data breach

Hack of Discord's outsourced support vendor leaks ID images and more

First reported · Last reported · 38 related reports

Discord's outsourced customer support vendor was hacked, leaking customer support request records and users' personal information. The leaked data included ID images submitted by about 70,000 people for age verification. Discord confirmed that information had been stolen through a third-party breach and confirmed the scale of the ID exposure.

Key facts

Affected organisation
Discord
Incident type
Data breach
Occurred / detected
Not confirmed
Scale of damage
ID images of about 70,000 people and personal information of customer support users
Cause / method
Hack of outsourced customer support vendor
Location
Other countries

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Exposed dataID document copyUsage & purchase history

  1. Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.

Timeline

  1. The leak of personal information and ID images related to Discord customer support came to light.
  2. Discord disclosed that some user information had been leaked through a hack of its outsourced customer support vendor.
  3. Discord confirmed that ID images of about 70,000 people had been exposed.
  4. Backlash against Discord's age verification policy continued following the ID leak.

38 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.