Booking.com cyber-attack wipes out reservations, stranding travellers
Booking.com was hit by a cyber-attack that caused reservations to disappear. Travellers were left stranded, unable to use their bookings.
Key facts
- Affected organisation
- Booking.com
- Incident type
- Hacking & intrusion
- Occurred / detected
- Not confirmed
- Scale of damage
- Loss of reservations and disruption for travellers
- Cause / method
- Cyber-attack
- Location
- Netherlands
Timeline
- It emerged that a cyber-attack on Booking.com had caused reservations to disappear, leaving travellers stranded.
1 related reports
Other incidents at Booking.com
Booking.com customer data leak followed by booking impersonation scams
Impact: Exposure of customer names and booking details, and possible leak of email addresses and phone numbers
A hacker accessed customer information at Booking.com, exposing travellers' names and booking details, and the possible leak of email addresses and phone numbers was also raised. The company secured its systems and changed booking PIN codes. Secondary damage followed, including WhatsApp and email payment scams exploiting booking details and smishing targeting people with bookings.
Related reports: 23 · last report →Booking.com hack lures users to fake payment pages
A Booking.com hack led users to fake payment pages. The date of the incident, the scale of the damage and the response have not been confirmed.
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The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.