WS Audiology system breach disrupts hearing aid services
Unauthorised access occurred in hearing aid manufacturer WS Audiology’s customer relationship management environment and some operational systems. This disrupted Widex and Signia hearing aid configuration apps, fitting tools and remote support and adjustment services, but the hearing aids themselves continued to function. The company is restoring systems in stages and investigating whether personal data was stolen and how the intrusion occurred.
Key facts
- Affected organisation
- WS Audiology
- Incident type
- Hacking & intrusion
- Occurred / detected
- Not confirmed
- Scale of damage
- Disruption to Widex and Signia hearing aid apps, fitting tools and remote support services
- Cause / method
- Unauthorised access to the customer relationship management environment and some operational systems
- Location
- Other countries
Timeline
- A new cyber-attack affecting WS Audiology became known.
- A breach of the customer relationship management environment and operational systems disrupted some services, and phased restoration was underway.
- The hearing aids themselves continued to function while investigations into possible personal data theft and the attack route continued.
5 related reports
- WS Audiology hit by new cyberattack
- Hackers Gain Unauthorized Access to WS Audiology CRM Environment and Operational IT Systems
- WS Audiology Breach Disrupts Widex and Signia
- Third cyberattack in seven years shifts scrutiny at WS Audiology from IT to leadership
- Les porteurs d’appareils auditifs Widex et Signia privés de certains réglages après le piratage du fabricant
The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.