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Data breach

Petdoc's former Hairu employees' and business partners' data possibly leaked

First reported · Last reported · 1 related reports

SpilloverSpillover from the DOUZONE BIZON incident · View original incident →

A breach of a Douzone Bizon backup server raised the possibility that personal information of employees and business partners of Hairu, which Petdoc previously merged with, was leaked. The potentially leaked information includes resident registration numbers and bank account numbers, and whether a leak actually occurred and its scale have not been confirmed. Petdoc posted a related notice on its website on 30 October.

Key facts

Affected organisation
Petdoc
Original incident
DOUZONE BIZON server breach raises wider concerns over client data exposure
Incident type
Data breach
Occurred / detected
2026-10-30
Scale of damage
Not confirmed
Cause / method
Breach of a Douzone Bizon backup server
Location
South Korea

If your data was exposed

Exposed dataNational ID numberBank account

  1. Turn on deposit and withdrawal alerts in your banking app. You can check all accounts in your name at once and request a payment suspension if needed.Account Info (integrated account management) ↗
  2. Block new mobile phone activations in your name, and register with the Financial Supervisory Service as a person whose personal data was exposed to strengthen identity checks on financial transactions in your name. If a copy of your ID was leaked, consider having it reissued.Identity theft prevention service (M-Safer) ↗Personal data exposure accident prevention system ↗
  3. If you’ve suffered harm, report it. Call 118 (no area code) for privacy violations, contact the police for financial losses, and apply for dispute mediation to seek compensation.Personal Information Infringement Report Centre ↗Korean National Police Agency cybercrime report ↗Personal Information Dispute Mediation Committee ↗

Timeline

  1. Petdoc announced the possible leak of personal information of former Hairu employees and business partners.

Original incident

This is spillover from the DOUZONE BIZON incident.

  • Data breachDOUZONE BIZONKnock-on victims: 24

    DOUZONE BIZON server breach raises wider concerns over client data exposure

    Impact: As of 5 November, 28 companies and institutions had issued notices of possible personal data leaks; the actual scale of any leak remains unconfirmed

    Two security breaches were confirmed at DOUZONE BIZON, raising the possibility that personal data belonging to client companies and third parties whose data those clients held may have been leaked. Historical records of companies whose services had ended may also have been affected, and as of 5 November, 28 companies and institutions had issued notices of possible data leaks. DOUZONE BIZON voluntarily reported the incidents to the Korea Internet & Security Agency (KISA) and the Personal Information Protection Commission (PIPC) and disclosed progress on security investments totalling 16 billion won. The government deemed the incidents serious and launched a joint public-private investigation, while whether data was actually leaked and the extent of any leak remain under investigation.

    Related reports: 27 · last report →

1 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.