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Data breach

EDION online shop breach may have exposed customer and payment data

First reported · Last reported · 20 related reports

Unauthorised access to server logs and the insertion of malware into the desktop checkout page were confirmed at EDION’s online shop in Japan. Personal information belonging to up to 13,685 people and newly entered card details from up to 556 transactions may have been leaked, with 5,360 gift cards and login information belonging to up to 1,141 people also potentially exposed. The company suspended online shop operations at 10 pm on 7 November and began an investigation.

Key facts

Affected organisation
EDION
Incident type
Data breach
Occurred / detected
Not confirmed
Scale of damage
Possible exposure of personal information belonging to up to 13,685 people, card details entered in up to 556 transactions, 5,360 gift cards and login information belonging to up to 1,141 people
Cause / method
Unauthorised access to server log files and insertion of information-stealing malware into the desktop checkout page
Location
Japan

If your data was exposed

Exposed dataCard detailsUsernamePasswordUsage & purchase history

  1. Change your password, and also change it on any other site where you use the same one. Turn on two-factor authentication if available.
  2. Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.
  3. Turn on payment alerts in your card issuer’s app, and if you see a charge you don’t recognise, ask the issuer to block and reissue the card.

Timeline

  1. EDION suspended online shop operations from 10 pm.
  2. It was disclosed that unauthorised access to online shop logs may have leaked personal information belonging to up to 9,554 people.
  3. The possible exposure of personal information belonging to up to 13,685 people and the possible theft of card details from up to 556 transactions through malware on the checkout page were disclosed.
  4. It emerged that card information in error logs, 5,360 gift cards and login information belonging to up to 1,141 people may also have been exposed.

20 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.