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Data breach

EDION online store breach may have exposed customer and payment data

First reported · Last reported · 20 related reports

Unauthorized access to server logs and the insertion of malware into the desktop checkout page were confirmed at EDION’s online store in Japan. Personal information belonging to up to 13,685 people and newly entered card details from up to 556 transactions may have leaked, with 5,360 gift cards and login information belonging to up to 1,141 people also potentially exposed. The company suspended online store operations at 10 p.m. on November 7 and launched an investigation.

Key facts

Affected organization
EDION
Incident type
Data breach
Occurred / detected
Not confirmed
Scale of damage
Possible exposure of personal information belonging to up to 13,685 people, card details entered in up to 556 transactions, 5,360 gift cards and login information belonging to up to 1,141 people
Cause / method
Unauthorized access to server log files and insertion of information-stealing malware into the desktop checkout page
Location
Japan

If your data was exposed

Exposed dataCard detailsUsernamePasswordUsage & purchase history

  1. Change your password, and also change it on any other site where you use the same one. Turn on two-factor authentication if available.
  2. Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organization’s official website or app.
  3. Turn on payment alerts in your card issuer’s app, and if you see a charge you don’t recognize, ask the issuer to block and reissue the card.

Timeline

  1. EDION suspended online store operations from 10 p.m.
  2. It was disclosed that unauthorized access to online store logs may have leaked personal information belonging to up to 9,554 people.
  3. The possible exposure of personal information belonging to up to 13,685 people and the possible theft of card details from up to 556 transactions through malware on the checkout page were disclosed.
  4. It emerged that card information in error logs, 5,360 gift cards and login information belonging to up to 1,141 people may also have been exposed.

20 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organization’s official statements for accurate details.