Idemitsu Kosan suspends vehicle service bookings after breach
Unauthorised access to Idemitsu Kosan’s vehicle inspection and maintenance booking service raised concerns over a possible leak of customer information. The service has been suspended since 10 November, leaving online booking, amendment and cancellation functions unavailable, and customers were advised to contact stores to change or cancel bookings.
Key facts
- Affected organisation
- Idemitsu Kosan
- Incident type
- Hacking & intrusion
- Occurred / detected
- Not confirmed
- Scale of damage
- Possible leak of customer information and suspension of booking, amendment and cancellation functions
- Cause / method
- Unauthorised access to the vehicle inspection and maintenance booking service
- Location
- Japan
Timeline
- The vehicle inspection and maintenance booking service was suspended, leaving online booking, amendment and cancellation functions unavailable.
- A possible leak of customer information following unauthorised access was disclosed, along with instructions to contact stores to change or cancel bookings.
2 related reports
The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.