Idemitsu Kosan suspends vehicle service bookings after breach
Unauthorized access to Idemitsu Kosan’s vehicle inspection and maintenance booking service raised concerns over a possible leak of customer information. The service has been suspended since November 10, leaving online booking, modification, and cancellation functions unavailable, and customers were advised to contact stores to change or cancel bookings.
Key facts
- Affected organization
- Idemitsu Kosan
- Incident type
- Hacking & intrusion
- Occurred / detected
- Not confirmed
- Scale of damage
- Possible leak of customer information and suspension of booking, modification, and cancellation functions
- Cause / method
- Unauthorized access to the vehicle inspection and maintenance booking service
- Location
- Japan
Timeline
- The vehicle inspection and maintenance booking service was suspended, leaving online booking, modification, and cancellation functions unavailable.
- A possible leak of customer information following unauthorized access was disclosed, along with instructions to contact stores to change or cancel bookings.
2 related reports
The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organization’s official statements for accurate details.