Unauthorised access to ReserVision bookings leads to customer phishing
Unauthorised access through customer accounts on reservation service ReserVision exposed the personal information and booking details of restaurant and hotel guests. The stolen information was used in phishing emails requesting payments or card details, and some businesses' actual email sending accounts were also misused.
Key facts
- Affected organisation
- ReserVision
- Incident type
- Data breach
- Occurred / detected
- Not confirmed
- Scale of damage
- Personal information and booking details of restaurant and hotel guests
- Cause / method
- Unauthorised viewing of personal information and booking details through customer accounts
- Location
- Germany
If your data was exposed
Exposed dataUsage & purchase history
- Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.
Timeline
- Unauthorised viewing of guest information through ReserVision customer accounts and the sending of phishing emails using the stolen information came to light.
Also affected by this incident
Borchardt warns of payment scams after external booking system hack
↳ Knock-on damage from the ReserVision incident · View original incidentRESERViSiON, the external reservation service used by German restaurant Borchardt, suffered a cyber-attack, suspending online bookings and leaving telephone reservations as the only option. Borchardt warned customers not to comply with fraudulent payment requests related to reservations. The restaurant’s representative said Borchardt’s own systems had not been hacked and no sensitive information had been leaked.
Read on B.Z. ↗Bremer Union Brauerei customer data potentially exposed
↳ Knock-on damage from the ReserVision incident · View original incidentImpact: Potential exposure of customer names, contact details, booking information and some allergy information
A breach of booking service RESERViSiON raised concerns that Bremer Union Brauerei customers' names, contact details, booking information and some allergy information may have been exposed. Fraudulent emails using actual booking information to direct customers to fake websites requesting card details were also identified.
Read on buten un binnen ↗
1 related reports
The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.