Borchardt warns of payment scams after external booking system hack
SpilloverSpillover from the ReserVision incident · View original incident →RESERViSiON, the external reservation service used by German restaurant Borchardt, suffered a cyber-attack, suspending online bookings and leaving telephone reservations as the only option. Borchardt warned customers not to comply with fraudulent payment requests related to reservations. The restaurant’s representative said Borchardt’s own systems had not been hacked and no sensitive information had been leaked.
Key facts
- Affected organisation
- Borchardt
- Original incident
- Unauthorised access to ReserVision bookings leads to customer phishing
- Incident type
- Hacking & intrusion
- Occurred / detected
- 2026-11
- Scale of damage
- Not confirmed
- Cause / method
- Cyber-attack on external reservation system RESERViSiON
- Location
- Germany
Timeline
- Borchardt warned customers about fraudulent payment requests following an attack on its external reservation system.
Original incident
This is spillover from the ReserVision incident.
Unauthorised access to ReserVision bookings leads to customer phishing
Impact: Personal information and booking details of restaurant and hotel guests
Unauthorised access through customer accounts on reservation service ReserVision exposed the personal information and booking details of restaurant and hotel guests. The stolen information was used in phishing emails requesting payments or card details, and some businesses' actual email sending accounts were also misused.
Read on Tageskarte ↗
1 related reports
The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.