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Data breach

Shinhan Card insider leaks 192,088 merchant owner records

First reported · Last reported · 45 related reports

In December 2025, it emerged that a Shinhan Card employee had leaked 192,088 records of personal information of merchant representatives to the outside for use in recruiting new card customers. The leaked data included mobile phone numbers and some names and dates of birth, and 2,600 of the records were later found to include credit information as well. Shinhan Card apologised and said it would compensate victims, and financial authorities and the police opened an inspection and an investigation.

Key facts

Affected organisation
Shinhan Card
Incident type
Data breach
Occurred / detected
Not confirmed
Scale of damage
192,088 records of merchant representatives' personal information, of which 2,600 include credit information
Cause / method
An insider leaked personal data externally for use in recruiting new card customers
Location
South Korea

If your data was exposed

View Shinhan Card notice ↗

Exposed dataNamePhone numberDate of birth

  1. Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.
  2. If you’ve suffered harm, report it. Call 118 (no area code) for privacy violations, contact the police for financial losses, and apply for dispute mediation to seek compensation.Personal Information Infringement Report Centre ↗Korean National Police Agency cybercrime report ↗Personal Information Dispute Mediation Committee ↗

Lookup and notice links are official pages found by AI. Make sure the address is on the organisation’s official domain before using it.

Timeline

  1. The leak of 192,088 records of merchant representatives' personal information was made public, and the CEO apologised and said victims would be compensated.
  2. Financial authorities began checking for possible additional credit information leaks and started an on-site inspection.
  3. The police shifted to a formal investigation and questioned 12 people connected to the case.
  4. It was confirmed that 2,600 of the leaked records also included credit information.

45 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.