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Data breach

Data of about 135,000 Coupang couriers and 22,440 customers leaked

First reported · Last reported · 4 related reports

The real names and phone numbers of about 135,000 Coupang Eats couriers were exposed, and information on 22,440 orderers and recipients was leaked through the seller system. The Personal Information Protection Commission (PIPC) imposed fines and penalties totaling about 1.6 billion won for violations including failures in safeguards and breach notification obligations. A class action lawsuit was later filed over the leak of Coupang Eats couriers' personal data.

Key facts

Affected organization
Coupang
Incident type
Data breach
Occurred / detected
Not confirmed
Scale of damage
Real names and phone numbers of about 135,000 couriers and information on 22,440 orderers and recipients
Cause / method
Not confirmed
Location
South Korea

If your data was exposed

Exposed dataNamePhone number

  1. Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organization’s official website or app.
  2. If you’ve suffered harm, report it. Call 118 (no area code) for privacy violations, contact the police for financial losses, and apply for dispute mediation to seek compensation.Personal Information Infringement Report Center ↗Korean National Police Agency cybercrime report ↗Personal Information Dispute Mediation Committee ↗

Timeline

  1. The Personal Information Protection Commission (PIPC) released its findings on the courier and customer data leaks and imposed fines and penalties totaling about 1.6 billion won.
  2. A class action lawsuit was filed over the leak of personal data of about 135,000 Coupang Eats couriers.

4 related reports

  • Data breachCoupang

    Coupang breach exposes about 33.7 million customer personal information records

    33.7MImpact: About 33.7 million customer personal information records

    About 33.7 million customer personal information records, including delivery addresses and order histories, were leaked from Coupang. Coupang launched an investigation after receiving a customer complaint on November 16, 2025, and the theft of authentication keys by a former employee was subsequently identified as the cause. Coupang recommended changing shared building entrance codes, and the personal data breach led to financial penalties and dispute mediation.

    Related reports: 678 · last report →

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organization’s official statements for accurate details.