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Data breach

Japan's Tsukaeru.net leaks customer data, loses data during server restoration

First reported · Last reported · 6 related reports

Unauthorized access to the customer portal of Japanese cloud and hosting provider Tsukaeru.net led to confirmed customer data leaks and server manipulation. Some shared servers were also compromised, and during restoration from backups, website update data and sent and received emails from after November 2 to the early hours of the 7th were lost. Tsukaeru.net is investigating the items and scale of the leak and is also checking the impact on 127 related VPSs.

Key facts

Affected organization
Tsukaeru.net
Incident type
Data breach
Occurred / detected
Not confirmed
Scale of damage
Customer data leak and loss of website update data and sent and received emails on some shared servers
Cause / method
Unauthorized access to the customer portal and some shared servers; data loss from backup restoration
Location
Japan

If your data was exposed

  1. Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organization’s official website or app.

Timeline

  1. Tsukaeru.net disclosed unauthorized access to its customer portal and a customer data leak, and it was also confirmed that website changes and emails were lost while restoring some shared servers.
  2. The lost data was identified as website updates and sent and received emails from after November 2 to the early hours of the 7th, and 127 related VPSs were included in the impact investigation.
  3. The investigation into the items and scale of the customer data leak continued.

6 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organization’s official statements for accurate details.