CBcloud’s PickGo breach raises concerns over customer and delivery driver data
Unauthorised access to CBcloud’s delivery platform PickGo was confirmed to have potentially exposed information about users at client companies and delivery drivers. Information relating to shippers was also disclosed as potentially exposed, while the investigation into the extent of additional impacts on client companies and delivery drivers continues.
Key facts
- Affected organisation
- CBcloud
- Incident type
- Data breach
- Occurred / detected
- Not confirmed
- Scale of damage
- Possible exposure of information about users at client companies, shippers and delivery drivers
- Cause / method
- Unauthorised access to the PickGo delivery platform
- Location
- Japan
If your data was exposed
Exposed dataNameAddressPhone numberUsage & purchase history
- Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.
Timeline
- The exposure of order placer information held by companies outsourcing deliveries through PickGo became known following the platform breach.
- Information relating to shippers and drivers was also disclosed as potentially exposed.
- The possible exposure of information about users at client companies and delivery drivers was confirmed, and the investigation into the extent of additional impacts continued.
Also affected by this incident
Seven-Eleven Japan leak exposes 169,151 7NOW customer records
↳ Knock-on damage from the CBcloud incident · View original incident169.2kImpact: 169,151 records containing information about 7NOW customers who placed orders
Unauthorised access to PickGo, operated by Seven-Eleven Japan's delivery contractor CBcloud, exposed 169,151 records containing information about 7NOW customers who placed orders. The information included names, some customers' addresses, telephone numbers and postcodes, and order dates, store names and product names. The company disclosed the details on 3 November and apologised, stating that payment card information, user IDs and passwords had not been exposed.
Related reports: 14 · last report →Delivery contractor breach exposes around 800 Demae-can customer records
↳ Knock-on damage from the CBcloud incident · View original incident800Impact: Around 800 customer records
A breach of PickGo, the delivery platform run by Japanese delivery contractor CBcloud, exposed around 800 Demae-can customer records. CBcloud suspended the account used in the breach and corrected the associated flaw.
Related reports: 3 · last report →
1 related reports
The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.