Seven-Eleven Japan security incident history
Hacking, data breaches and other security incidents involving Seven-Eleven Japan, with related coverage.
Seven-Eleven Japan leak exposes 169,151 7NOW customer records
↳ Knock-on damage from the CBcloud incident · View original incident169.2kImpact: 169,151 records containing information about 7NOW customers who placed orders
Unauthorised access to PickGo, operated by Seven-Eleven Japan's delivery contractor CBcloud, exposed 169,151 records containing information about 7NOW customers who placed orders. The information included names, some customers' addresses, telephone numbers and postcodes, and order dates, store names and product names. The company disclosed the details on 3 November and apologised, stating that payment card information, user IDs and passwords had not been exposed.
Related reports: 14 · last report →Asahi cyber-attack leaves Seven-Eleven Japan short of beer
↳ Knock-on damage from the Asahi Group Holdings incident · View original incidentImpact: Shortage of Super Dry beer
Seven-Eleven Japan ran short of Super Dry beer in the wake of a cyber-attack on Asahi. The beer shortage came to light on 2 October 2025.
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