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Data breach

Din Tai Fung online shop customer data exposed in fake refund emails

First reported · Last reported · 13 related reports

Customers of Din Tai Fung’s online shop in Taiwan were sent impersonation emails containing their real names, telephone numbers, items ordered and order amounts. The attackers cited duplicate orders and refunds to lure customers to a fake LINE customer service account. The company launched its security incident response, urgently closed the online shop for checks and reported the incident to the police.

Key facts

Affected organisation
Din Tai Fung
Incident type
Data breach
Occurred / detected
Not confirmed
Scale of damage
Online shop customers’ names, telephone numbers and order information exposed; number affected unknown
Cause / method
Not confirmed
Location
Taiwan

If your data was exposed

Exposed dataNamePhone numberUsage & purchase history

  1. Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organisation’s official website or app.

Timeline

  1. Impersonation emails containing customers’ real names, telephone numbers and items ordered were confirmed, and the company launched its security incident response and reported the incident to the police.
  2. The company urgently closed its online shop and investigated the circumstances of the personal data leak.

13 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organisation’s official statements for accurate details.