Now Hacked
EN
Data breach

Din Tai Fung online store customer data leaked in fake refund emails

First reported · Last reported · 13 related reports

Customers of Din Tai Fung’s online store in Taiwan received impersonation emails containing their real names, phone numbers, ordered items, and order amounts. The attackers used duplicate orders and refunds as a pretext to direct customers to a fake LINE customer service account. The company initiated its security incident response, urgently shut down the online store for inspection, and reported the incident to police.

Key facts

Affected organization
Din Tai Fung
Incident type
Data breach
Occurred / detected
Not confirmed
Scale of damage
Online store customers’ names, phone numbers, and order information exposed; number of affected customers unknown
Cause / method
Not confirmed
Location
Taiwan

If your data was exposed

Exposed dataNamePhone numberUsage & purchase history

  1. Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organization’s official website or app.

Timeline

  1. Impersonation emails containing customers’ real names, phone numbers, and ordered items were confirmed, prompting the company to initiate its security incident response and report the incident to police.
  2. The company urgently shut down its online store and investigated how the personal information had leaked.

13 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organization’s official statements for accurate details.