Now Hacked
EN
Data breach

Booking.com customer data leak followed by reservation impersonation scams

First reported · Last reported · 23 related reports

A hacker accessed customer information at Booking.com, exposing travelers' names and reservation details, and the possible leak of email addresses and phone numbers was also raised. The company secured its systems and changed reservation PIN codes. Secondary damage followed, including WhatsApp and email payment scams exploiting reservation details and smishing targeting people with bookings.

Key facts

Affected organization
Booking.com
Incident type
Data breach
Occurred / detected
Not confirmed
Scale of damage
Exposure of customer names and reservation details, and possible leak of email addresses and phone numbers
Cause / method
Unauthorized access to customer information by a hacker
Location
Other countries

If your data was exposed

Exposed dataNamePhone numberEmailUsage & purchase history

  1. Don’t tap links in texts, calls or emails that mention this incident and offer compensation, refunds or breach checks. Check directly on the organization’s official website or app.

Timeline

  1. A possible data leak and security breach involving Booking.com customers was reported.
  2. Booking.com confirmed that a hacker had accessed customer information and secured its systems.
  3. The exposure of customer reservation details and the change of reservation PIN codes were reported.
  4. Customers were warned about reservation hijacking scams following the data leak.
  5. WhatsApp and email payment scams exploiting leaked reservation details occurred.
  6. Smishing and secondary damage targeting Booking.com customers with reservations were reported.

23 related reports

The summary and key facts are written by AI from related reports and may contain errors. Check the original articles and the organization’s official statements for accurate details.